Client Services Administrator

Are you passionate about clients receiving the best experience?

Contact

MAC House

64a/65 Athol Street
Douglas
Isle of Man
IM1 1JE

Tel: 01624 639450

E-Mail: mail@macgroup.im

Client Services Administrator

We are looking for a new client services administrator to join our dynamic administration team.

MAC employees really care about our clients and ensuring they get the best experience. Our administration team are usually the first people they meet, so if you’re friendly, professional and care about your work, this may be for you! Read more about MAC

Attractive benefits package reflecting skills and experience.

Please read the requirements below and if you think this could be you, please email
a cover letter detailing why you should be considered for the role along with your cv to the HR manager.

Purpose
Reporting to the Client Services Manager, in this role you will be involved in a broad range of responsibilities to provide administrative support for MAC Group financial advisers.
Key Outputs
  1. To provide effective assistance and support for the financial advisers
  2. Arranging & preparing documentation for private and corporate clients
  3. Answering phone calls and assisting with client queries
  4. Building relationships with clients & HR contacts
  5. Providing a professional and friendly reception service
  6. Processing general enquiries through post, email and in person
  7. Sorting and filtering post on a daily basis
Key Skills
  1. Strong attention to detail
  2. Excellent written and verbal communication skills
  3. Effective organisational skills
  4. Ability to work on their own or as part of a team
  5. Effective time management
  6. Confident in the ability to ask questions
  7. Ability to prioritise work and deliver within deadlines
  8. IT knowledge especially Word and Excel is beneficial
  9. Customer focused mindset
Application Deadline
MAC is always looking for talented people to join the team and we would welcome applications from suitably experienced administrators.